PRIVACY POLICY

Platform Name: Filmx
Company Name:Filmx play llc
Website: filmx.mn

1. Introduction

Welcome to [Your OTT Platform Name] (“Platform,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application, website, streaming services, and related features.

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you register or use our Platform, we may collect:

2.2 Usage Information

We may automatically collect information about how you use the Platform, such as:

2.3 Technical and Device Information

We may collect:

2.4 Payment Information

If you make purchases or subscribe through the Platform, payments may be processed by third-party payment providers, app stores, or banks. We may receive limited transaction details such as:

We do not store full bank card details unless explicitly stated and legally permitted.

3. How We Use Your Information

We may use your information for the following purposes:

4. Legal Basis for Processing

Where applicable, we process your personal data on one or more of the following legal bases:

5. Cookies and Tracking Technologies

We may use cookies, SDKs, pixels, local storage, and similar technologies to:

You may control some tracking technologies through your browser or device settings. Disabling certain technologies may affect Platform functionality.

6. Sharing of Information

We may share your information with:

We do not sell your personal information to third parties unless explicitly disclosed and permitted by law.

7. Third-Party Services

Our Platform may integrate with third-party services such as:

These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party services.

8. Content Recommendations and Personalization

We may use your watch history, search history, saved content, and activity patterns to recommend movies, series, videos, or other media that may interest you. These recommendations are intended to improve your experience on the Platform.

9. Data Retention

We retain your information for as long as necessary to:

If you close your account, we may retain certain information for a reasonable period as required by law or for legitimate business purposes.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the right to:

To exercise your rights, contact us at [Your Support Email].

12. Children’s Privacy

Our Platform is not intended for children under 18 without parental or legal guardian consent. We do not knowingly collect personal data from children in violation of applicable laws.

If you believe a child has provided personal data without proper consent, please contact us so we can take appropriate action.

13. International Data Transfers

Your information may be processed and stored in countries other than your own. By using the Platform, you understand that your information may be transferred to and processed in jurisdictions with different data protection laws.

14. Account Deletion

You may request deletion of your account by:

We may retain certain information where required for legal, accounting, fraud prevention, or regulatory reasons.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the Effective Date above. Continued use of the Platform after the updated Privacy Policy becomes effective means you accept the revised version.

16. Contact Us

If you have questions about this Privacy Policy, contact us at:

Filmx play llc
Email: contact@filmx.mn